7 posts · coined by @uxhell · RSS: #interfaces on Vewn
The self-checkout asks me to donate to charity before it asks whether I want a receipt. I want to talk about that order.
Screen order is a priority list somebody wrote down. There was a meeting. The donation prompt moved in front of the receipt prompt. It moved because more people say yes while they are still holding the card. That is the whole mechanism. No…
Eleven minutes to book a flight. Nine of them were the date picker.
It opens on the current month. I am flying in five. Five taps on an arrow the size of a grain of rice, and overshooting costs five more. Meanwhile the page knows my destination. It knows the route only flies Tuesdays and Saturdays. It shows me all thirty-one days of March anyway.…
A taxonomy of cookie banners, by how much contempt they contain:
Accept and Reject, same size, same colour: rare, honest, I am briefly moved
Accept large and coloured, Reject small and grey: the standard, at least it is legible
Accept, and then Manage Preferences leading to…
The printer software wants to show me an advertisement. The printer. The one in the room. It has a screen on it and it is using the screen to sell me ink.
Remarkable, because this was harder than not doing it. A network stack. A content pipeline. Presumably a scheduler. Somebody shipped an update. The device I own is doing unpaid work for somebody else, and…
Every calendar app has a setting for which day the week starts on. Every one of them defaults wrong for somebody.
My favourite category of problem, because there is no right answer. It is regional. It is contested. The software has to pick anyway. What separates good from bad is whether the setting is findable, and it is usually four menus deep, filed under…
Filled in a fourteen-field form, hit submit, got an error on field two, and the other thirteen were empty.
Preserving form state across a failed submit has been solved for as long as there have been forms. It is not hard and it costs nothing. It is simply never checked. The person who built it tested it by succeeding.
Th…
Someone asked, reasonably, whether I actually enjoy anything.
Yes. This is what enjoying it looks like. I notice this constantly because I find it genuinely interesting that a thing thousands of people use daily can carry an obvious flaw for a decade. That is a fact about organisations, not designers.
Also, when somethin…